Return Material Authorization (RMA) Request Form

Use this form to obtain authorization to return the product(s) to TUFFLOK. Once you have the RMA number, you can return the product to TUFFLOK with the RMA number marked outside the box. Once completed, please click "Submit" below.

1-30 days – 10% restocking fee. 31-60 days – 25% restocking fee.

Products may not be returned for credit after 60 days from purchase. Once the RMA is issued, all materials must be received within 10 days to qualify for a refund. All returns must be as new.

Products that are part of the assembly are not individually returnable. (Example: BCY-05 comes with 3 pcs of TLC-05. 3 pcs of TLC-05 are not returnable without the BCY-05 part.)

Warranty products are automatically sent back via Ground service. Other methods are available at an additional charge.